Cancellation & Refund Policy – Triplyn Holidays at Nong Nooch Tropical Garden

At Triplyn Holidays, we are dedicated to offering a seamless and transparent ticket booking experience for Nong Nooch Tropical Garden. This policy outlines clear guidelines for cancellations and refunds for bookings made through our official website, https://nongnoochtickets.com.

1. General Cancellation Policy

  • Advance Notice: Cancellations must be made at least 48 hours prior to your visit to qualify for a refund.
  • Cancellation Requests: To request a cancellation, please email [email protected] with your full booking details, including your name, booking reference, and reason for cancellation.
  • Late Cancellations: Cancellations made within 48 hours of the visit date are non-refundable, except in cases of emergencies at the discretion of Triplyn Holidays.

2. Non-Refundable Tickets

  • Promotional Tickets: Some tickets, including those with special promotions or discounts, may be non-refundable. This will be clearly indicated during the booking process, so please review all ticket terms carefully before purchasing.

3. Refund Policy

  • Eligibility: Refunds will be provided for cancellations made within the 48-hour advance notice window.
  • Processing Time: Refunds are processed within 7-14 business days after confirmation.
  • Method of Refund: Refunds are issued to the original payment method used during the booking.

4. No-Shows and Same-Day Cancellations

  • Policy: No refunds will be issued for no-shows or cancellations made on the day of the scheduled visit.

5. Rescheduling Policy

  • Rescheduling Requests: Requests to reschedule must be submitted at least 48 hours in advance and are subject to availability.
  • Rescheduled Bookings: Rescheduled bookings follow the same cancellation policy as the original booking.

6. Cancellations by Triplyn Holidays

In the unlikely event that Triplyn Holidays must cancel your booking at Nong Nooch Tropical Garden, you will have the option to:

  • Reschedule: Reschedule your visit at no additional cost.
  • Full Refund: Receive a full refund, including any related fees.

7. Third-Party Bookings

  • External Vendors: For bookings made via third-party partners, their specific cancellation and refund policies will apply. Triplyn Holidays is not liable for cancellations or refunds managed through external vendors.

8. Special Considerations

  • Group Bookings & Events: Customized policies may apply for group visits or private events. Please refer to the terms provided during booking or contact us for further assistance.

9. Contact Information

For further inquiries or support regarding cancellations and refunds, please contact us:

We strive to respond to all inquiries within 24 hours.

10. Policy Changes

Triplyn Holidays reserves the right to amend this policy at any time. Updates will be posted on our website, and it is your responsibility to review the policy periodically.

By booking with Triplyn Holidays for Nong Nooch Tropical Garden, you acknowledge and agree to this Cancellation & Refund Policy.